English for Administration

This course is for learners who want to improve their vocabulary, communicate confidently, learn formal and informal use of language in the context of office administration skills including: ●Analyse existing skills/identify the skills needed to be developed against an administration assistant role ●Work to achieve organisation’s purpose and values ●Understand own responsibilities and rights at work, support diversity, maintain security and confidentiality and health & safety at work ●Develop effective communication and team working skills ●Develop knowledge of filing systems (manual and computerised), telephone skills and operate office equipment ●Learn how to improve own performance What wider skills & personal development does this course provide? You will develop skills in communication, group work, presenting, timekeeping, and be starting to develop subject knowledge. You will also improve your reading, writing, listening and social skills, hence enhancing your confidence to use essential skills in everyday life. Progression – What you will be able to do next? On successful completion, you will be able to: ●Have clear understanding of learnt topics ●Share knowledge with their family, friends and children ●Plan progression according to the skills gained ●Be confident to apply for courses at Leeds City College and with other providers ●Be able to join volunteering/employment opportunities according to their level of language and skills gained